How Does Your Subscription Program Work?
Sign up for a subscription and save 20% off every food order + free shipping on all orders over $75. Our flexible subscriptions allow us to deliver on your pet’s eating schedule so you never have to make a last-minute food run again. Easily skip a delivery anytime.
And if needed, we make it easy to cancel anytime from your account page.
When Will I Be Billed?
For subscription orders, billing occurs 2-business days prior to the ‘ship’ cadence that you selected. Once your preferred payment method is charged, our fulfillment staff gets to work processing the order and your dog should receive it between 2-4 business days.
If you need to make any updates to your upcoming shipment, please log into your account at least two business days ahead of your shipping date to save your changes.
How Do I Make Changes To My Subscription?
From your account page, you can change your shipping addresses, payment info, shipping frequency, or edit the amount or type of food.
If you have any trouble, our team is here to help at firstname.lastname@example.org
How Do I Cancel My Subscription?
From your account page, you can pause, skip orders or cancel your subscription at any time.